Terms and Conditions
Welcome to Falcon Industries, your trusted partner in all types of packaging solutions. These Terms and Conditions ("Agreement") govern the use of our website and the purchase of packaging materials, including Thermocol, EPE Foam, Honeycomb, and Tape products. Please read this Agreement carefully before using our website or purchasing our products. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. Introduction
Falcon Industries provides high-quality packaging solutions tailored to meet the diverse needs of businesses and individuals. Our range includes products such as Thermocol (Polystyrene Foam), EPE Foam, Honeycomb Packaging, and various types of tapes. By purchasing our products, you agree to abide by the terms outlined below.
2. Product Availability
Our packaging products are subject to availability. While we strive to keep our inventory updated, the availability of specific items may vary based on demand and supply. We reserve the right to discontinue or limit the sale of any product at our discretion.
3. Orders and Pricing
- All orders placed on our website are subject to acceptance. Prices for our products are listed in Indian currency and are subject to change without prior notice.
- Prices do not include taxes, shipping, or handling fees, which will be added at checkout. Once an order is confirmed, it cannot be modified or cancelled without prior consent from our customer service team.
- We make every effort to ensure the accuracy of product descriptions and prices, but errors may occasionally occur. If an error is found in your order, we will contact you to resolve the issue.
4. Shipping and Delivery
- Delivery times vary depending on your location and the shipping method chosen. We strive to process and ship all orders promptly, but we are not responsible for delays caused by third-party couriers or unforeseen events.
- You are responsible for providing accurate shipping information. Any incorrect details may result in delays or non-delivery, and additional charges may apply.
5. Return and Refund Policy
- We take great pride in the quality of our products. If you receive a defective or damaged item, please contact us immediately within 7 days of receipt for a return or exchange.
- Products must be unused, undamaged, and in their original packaging for a return to be considered.
- Shipping charges for returns and exchanges are the responsibility of the customer unless the item is defective, or an error occurred on our part.
6. Payment Methods
We accept various payment methods, including major credit/debit cards, online payment gateways, and bank transfers. Payments are processed securely, and your financial details are kept confidential.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, and trademarks, are the property of Falcon Industries and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from this site without prior written consent from us.
8. Governing Law
This Agreement is governed by the laws of India. Any disputes arising from the use of our products or services will be subject to the exclusive jurisdiction of the courts located in India.
9. Changes to Terms
We may update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. By continuing to use our website or purchase products from us, you agree to be bound by the revised terms.
Contact Us
If you have any questions or concerns about our Terms and Conditions, feel free to contact our customer service team at info@falconindustries.com. We're here to help you with your packaging needs and ensure a smooth shopping experience.
Thank you for choosing Falcon Industries, your reliable supplier of complete packaging solutions such as EPS Thermocol, EPE Foam, Honeycomb, and Tape packaging solutions in all over the India.
